Vedsutram Ayurveda . ("Vedsutram Ayurveda ", "we", "our", "us") respects your privacy and is committed to protecting the Information you share with us while using our website and services.
Effective Date: January 21, 2026
The domain name vedsutram.com ("Website") is owned and operated by Vedsutram Ayurveda, having its office at:
G-03, SRS Corporate Tower, Sector 31, Near Mewala Maharajpur Metro Station, Faridabad, Haryana-121003.
This Privacy Policy ("Policy") explains how we collect, use, store, share, and otherwise process Information in relation to services offered through the Website, including (without limitation) teleconsultation services and Ayurvedic medicine-related services.
This Policy is framed in accordance with applicable Indian law including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").
By accessing or using the Website, or by providing your Information to us through the Website, phone, WhatsApp, email, or other channels, you agree to the practices described in this Policy.
This Policy is an electronic record and forms an electronic contract. It does not require a physical or digital signature to be enforceable.
By using the Website, you confirm that you are competent to contract under applicable law.
This Policy applies to all visitors, users, customers, and any person who provides Information to Vedsutram Ayurveda through the Website or through service-related communication channels (including calls and WhatsApp).
Your use of the Website and our services may also be governed by additional terms, notices, and policies published on the Website (including Terms of Use, if/when applicable). In case of any conflict between such terms and this Policy, the applicable terms shall prevail to the extent of the conflict.
By using the Website, you expressly consent to our collection, use, storage, and disclosure of your Information (including Sensitive Personal Data or Information) in accordance with this Policy.
If you provide Information relating to another person (for example, spouse/partner details for fertility-related consultation), you confirm that you have obtained their consent/authorization to share such Information with us.
"Personal Information" means information that can identify an individual, directly or indirectly, such as:
"SPDI" includes Personal Information relating to:
We limit collection of SPDI to what is reasonably necessary for the stated purpose.
"Non-Personal Information" includes information that does not directly identify you, such as:
In this Policy, Personal Information, SPDI, and Non-Personal Information are collectively referred to as "Information".
We may collect Information when you:
You acknowledge that Information is provided voluntarily, except certain Non-Personal Information collected automatically when you use the Website.
We use cookies and similar technologies to improve user experience, understand usage patterns, and measure performance.
This may include
You can control cookies through browser settings. Disabling cookies may affect certain Website features and functionality.
We may use Information for purposes including:
Where permitted by law and based on your consent (where required), we may send updates about our services, educational health content, offers, or campaigns via email, SMS, WhatsApp, or similar channels.
You may opt out of promotional messages at any time by:
Please note: even if you opt out of promotions, we may still send important administrative or service-related communications (such as appointment coordination, delivery updates, security notices, and policy updates) when necessary.
We do not sell your Personal Information. We may share Information only in limited circumstances, such as:
A) Service Providers / Vendors
We may share Information with third parties who support our operations, such as:
Such parties may receive limited access on a need-to-know basis and are expected to use Information only for providing services to us.
B) Legal Requirements
We may disclose Information to government authorities or other parties if required by law, court order, legal process, or where necessary to protect our rights, property, or safety, or that of our users.
C) Corporate Transactions
If Vedsutram Ayurveda undergoes a merger, acquisition, restructuring, transfer of assets, or similar corporate transaction, Information may be transferred to the successor entity, subject to applicable law and appropriate safeguards.
You may withdraw consent for processing your Personal Information/SPDI by writing to us at care@vedsutram.com.
Please note: upon withdrawal, we may be unable to provide certain services where your Information is necessary for service delivery, record-keeping, or legal compliance, and we may restrict access to those services accordingly.
If you wish to correct or update your Personal Information, you may email us at care@vedsutram.com. We will take reasonable steps to update our records within a reasonable timeframe, subject to verification where required.
We retain Personal Information and SPDI for at least 3 (three) years from your last interaction/use of our services or Website, or for a longer period if required under applicable law, record-keeping requirements, or legitimate business purposes (such as dispute resolution and compliance).
Non-Personal Information and aggregated analytics data may be retained for longer periods.
We use reasonable physical, technical, and administrative safeguards designed to protect Information. However, no security system is impenetrable and internet transmissions cannot be guaranteed to be completely secure.
If/when user accounts are introduced, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
To the extent permitted by law, Vedsutram Ayurveda shall not be liable for any unauthorized access, disclosure, alteration, loss, or destruction of Information that occurs despite our reasonable safeguards.
Vedsutram Ayurveda is not responsible for any actions, omissions, or security failures of third parties (including vendors, service providers, platforms, or partners) who receive Information in accordance with this Policy and process it under their own systems and privacy practices.
Vedsutram Ayurveda shall not be responsible for any loss, damage, or misuse of Information where such event results from circumstances beyond our reasonable control (“Force Majeure”).
Force Majeure may include natural disasters, fire, flood, power failures, system outages, civil unrest, acts of government, strikes, pandemics, telecom or network disruptions, or cyber incidents such as hacking or malware, and any similar event that we could not reasonably prevent or overcome.
Our Website may contain links to third-party websites or platforms. Such websites are not operated or controlled by Vedsutram Ayurveda.
We do not make any representations regarding their content, security, or privacy practices. Any Information you provide on third-party websites will be governed by their own policies and terms.
Our services are intended for adults. We do not knowingly collect Personal Information from children.
If you believe a child has provided Information to us, please contact us and we will take reasonable steps to delete such Information, subject to legal requirements.
If you have questions, concerns, complaints, or requests regarding this Policy or the processing of your Information, you may contact us at:
Vedsutram Ayurveda India Pvt.
Address: G-03, SRS Corporate Tower, Sector 31, Near Mewala Maharajpur Metro Station, Faridabad, Haryana-121003
Email: care@vedsutram.com
Phone: +91 957-56-56-957
We may update this Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after such updates indicates your acceptance of the revised Policy.
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